{"id":4033,"date":"2024-10-25T13:30:54","date_gmt":"2024-10-25T11:30:54","guid":{"rendered":"https:\/\/ehpadcentrecreusecombraille.fr\/ehpad-les-signolles\/?page_id=4033"},"modified":"2025-09-05T16:38:58","modified_gmt":"2025-09-05T14:38:58","slug":"plaintes-reclamations","status":"publish","type":"page","link":"https:\/\/ehpadcentrecreusecombraille.fr\/ehpad-les-signolles\/plaintes-reclamations\/","title":{"rendered":"Plaintes &amp; r\u00e9clamations"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-3ad17e27 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-8a1eebc0\"><h1 class=\"uagb-heading-text\">Plaintes &amp; r\u00e9clamations<\/h1><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-1-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns has-ast-global-color-4-color has-ast-global-color-1-background-color has-text-color has-background has-link-color wp-elements-337d16e7dc0c6824a4faed6937cdcad2 is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-2807deaf\"><h2 class=\"uagb-heading-text\">Pour vos plaintes et r\u00e9clamations, vous avez plusieurs options :<\/h2><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vous pouvez nous transmettre vos plaintes et r\u00e9clamations par courrier \u00e0 l&rsquo;adresse : 1 rue du s\u00e9minaire, 23380 Ajain.<\/li>\n\n\n\n<li>Vous pouvez aussi utiliser le formulaire suivant. Nous vous recontacterons dans les meilleurs d\u00e9lais.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-ba3b7eea alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-forms uagb-forms__outer-wrap uagb-block-4a7f6fd9 uagb-forms__medium-btn\"><form class=\"uagb-forms-main-form\" method=\"post\" autocomplete=\"on\" name=\"uagb-form-4a7f6fd9\">\n<div class=\"wp-block-uagb-forms-name uagb-forms-name-wrap uagb-forms-field-set uagb-block-949f061d\"><div class=\"uagb-forms-name-label required uagb-forms-input-label\" id=\"949f061d\">Pr\u00e9nom<\/div><input type=\"text\" placeholder=\"John\" required class=\"uagb-forms-name-input uagb-forms-input\" name=\"949f061d\" autocomplete=\"given-name\"\/><\/div>\n\n\n\n<div class=\"wp-block-uagb-forms-name uagb-forms-name-wrap uagb-forms-field-set uagb-block-c051f01a\"><div class=\"uagb-forms-name-label required uagb-forms-input-label\" id=\"c051f01a\">Nom de Famille<\/div><input type=\"text\" placeholder=\"Doe\" required class=\"uagb-forms-name-input uagb-forms-input\" name=\"c051f01a\" autocomplete=\"family-name\"\/><\/div>\n\n\n\n<div class=\"wp-block-uagb-forms-email uagb-forms-email-wrap uagb-forms-field-set uagb-block-9365a708\"><div class=\"uagb-forms-email-label required uagb-forms-input-label\" id=\"9365a708\">Adresse mail<\/div><input type=\"email\" class=\"uagb-forms-email-input uagb-forms-input\" placeholder=\"exem&#112;&#108;&#101;&#64;&#109;&#97;&#105;&#x6c;&#x2e;&#x63;&#x6f;&#x6d;\" required name=\"9365a708\" autocomplete=\"email\"\/><\/div>\n\n\n\n<div class=\"wp-block-uagb-forms-textarea uagb-forms-textarea-wrap uagb-forms-field-set uagb-block-74ff7ba9\"><div class=\"uagb-forms-textarea-label required uagb-forms-input-label\" id=\"74ff7ba9\">La plainte\/r\u00e9clamation concerne<\/div><textarea required class=\"uagb-forms-textarea-input uagb-forms-input\" rows=\"4\" placeholder=\"Entrez votre message\" name=\"74ff7ba9\" autocomplete=\"off\"><\/textarea><\/div>\n<div class=\"uagb-forms-form-hidden-data\"><input type=\"hidden\" class=\"uagb_forms_form_label\" value=\"Spectra Form\"\/><input type=\"hidden\" class=\"uagb_forms_form_id\" value=\"uagb-form-4a7f6fd9\"\/><\/div><div class=\"uagb-form-reacaptcha-error-4a7f6fd9\"><\/div><div class=\"uagb-forms-main-submit-button-wrap wp-block-button\"><button class=\"uagb-forms-main-submit-button wp-block-button__link\"><div class=\"uagb-forms-main-submit-button-text\">Envoyer<\/div><\/button><\/div><\/form><div class=\"uagb-forms-success-message-4a7f6fd9 uagb-forms-submit-message-hide\"><span>Le formulaire a \u00e9t\u00e9 soumis avec succ\u00e8s !<\/span><\/div><div class=\"uagb-forms-failed-message-4a7f6fd9 uagb-forms-submit-message-hide\"><span>Une erreur est survenue lors de la soumission du formulaire. Veuillez v\u00e9rifier \u00e0 nouveau tous les champs du formulaire.<\/span><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-1-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns has-ast-global-color-4-color has-ast-global-color-1-background-color has-text-color has-background has-link-color wp-elements-0b1288a028d1bd4f11bb442400105bf7 is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-6d937a0a\"><h2 class=\"uagb-heading-text\">En cas de litige<\/h2><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-bb07a0fa alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1414\" height=\"2000\" src=\"https:\/\/ehpadcentrecreusecombraille.fr\/ehpad-les-signolles\/wp-content\/uploads\/sites\/2\/2025\/08\/EHPAD-A-en-cas-de-litige.png\" alt=\"\" class=\"wp-image-4331\" srcset=\"https:\/\/ehpadcentrecreusecombraille.fr\/ehpad-les-signolles\/wp-content\/uploads\/sites\/2\/2025\/08\/EHPAD-A-en-cas-de-litige.png 1414w, https:\/\/ehpadcentrecreusecombraille.fr\/ehpad-les-signolles\/wp-content\/uploads\/sites\/2\/2025\/08\/EHPAD-A-en-cas-de-litige-768x1086.png 768w, https:\/\/ehpadcentrecreusecombraille.fr\/ehpad-les-signolles\/wp-content\/uploads\/sites\/2\/2025\/08\/EHPAD-A-en-cas-de-litige-1086x1536.png 1086w\" sizes=\"auto, (max-width: 1414px) 100vw, 1414px\" \/><\/figure>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Plaintes &amp; r\u00e9clamations Pour vos plaintes et r\u00e9clamations, vous avez plusieurs options : En cas de litige<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4033","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"signollesadmin23","author_link":"https:\/\/ehpadcentrecreusecombraille.fr\/ehpad-les-signolles\/author\/signollesadmin23\/"},"uagb_comment_info":0,"uagb_excerpt":"Plaintes &amp; r\u00e9clamations Pour vos plaintes et r\u00e9clamations, vous avez plusieurs options : En cas de litige","_links":{"self":[{"href":"https:\/\/ehpadcentrecreusecombraille.fr\/ehpad-les-signolles\/wp-json\/wp\/v2\/pages\/4033","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ehpadcentrecreusecombraille.fr\/ehpad-les-signolles\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ehpadcentrecreusecombraille.fr\/ehpad-les-signolles\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ehpadcentrecreusecombraille.fr\/ehpad-les-signolles\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/ehpadcentrecreusecombraille.fr\/ehpad-les-signolles\/wp-json\/wp\/v2\/comments?post=4033"}],"version-history":[{"count":5,"href":"https:\/\/ehpadcentrecreusecombraille.fr\/ehpad-les-signolles\/wp-json\/wp\/v2\/pages\/4033\/revisions"}],"predecessor-version":[{"id":4388,"href":"https:\/\/ehpadcentrecreusecombraille.fr\/ehpad-les-signolles\/wp-json\/wp\/v2\/pages\/4033\/revisions\/4388"}],"wp:attachment":[{"href":"https:\/\/ehpadcentrecreusecombraille.fr\/ehpad-les-signolles\/wp-json\/wp\/v2\/media?parent=4033"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}